Las JOYERÍAS PEDRO DURAN S.A, placed their trust in Genetsis for support on all their systems and communications infrastructure.

They came to us looking for a company that could solve malfunctions resulting in slow responses affecting their infrastructure that, until then, they had attributed to network electronics. After reviewing the infrastructure, we discovered that the problem lay in the storage arrays, on which work was undertaken without affecting their customers.

After our work we were asked to audit and restructure their Exchange system. The successful result constituted a guarantee for the client, and allowed us to continue collaborating with it through a Support and Maintenance contract.